Refund Policy
Returns Eligibility
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Items must be returned within 14 days of the delivery date.
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Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
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For hygienic reasons, underwear, swimwear, socks, and final sale items are non-returnable unless defective.
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Proof of purchase (order confirmation email or receipt) is required for all returns.
Refunds
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Once your return is received and inspected, we’ll notify you of approval or rejection.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable unless the return is due to an error or defective item.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item:
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Contact us within 7 days of delivery with your order number and clear photos of the issue.
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We’ll arrange a free return and send you a replacement or issue a full refund.